Your Questions, Our Answers

Some of the MSR data loggers can equipped with a 3-axis accelerometer. This registers accelerations (that occur when the logger is moved) in all three axes: backwards-forwards (x), right-left (y) and up-down (z). The data logger is continuously subjected to the force of gravity (acceleration due to gravity) which allows its actual position to be determined. By determining the position and forces of acceleration it is possible to answer a range of important questions such as: Has the data logger been moved out of the area in which measurements are to be made? Have my ordered goods been subjected to a shock? When and for how long were my goods at customs or in the truck? Were my goods placed upside down at any time during transit? What is the movement of my laboratory shaker? When does an engine start and stop? There are many more uses.

That depends upon your particular measurement requirements. The sensors for relative humidity and pressure each include their own temperature sensor and the temperatures they measure can be evaluated separately. However, the accuracy of the standalone temperature sensor is better (see the technical specification of the sensors on our product pages). If your results depend upon extremely accurate temperature measurements we recommend that you use the separate temperature sensor.

The data logger is equipped with a rechargeable battery that heats up during charging. This warming of the battery leads to an increased temperature measurement if you use an internal temperature sensor. To obtain correct temperature readings, disconnect the data logger from the USB interface or use an external temperature sensor.

Please download the USB driver and follow the instructions.

Click here to download the latest version of the USB driver for your MSR data logger.

In case the USB communication does not work despite re-installing the latest USB driver, please connect the MSR data logger with your PC with the aid of a USB hub to read out the data.

There is an easy solution to opening the CSV files created by the MSR software into Excel correctly. You will need to open excel FIRST, then do the following:

1. Navigate to the “Data” tab in Excel. Pull down to “Import External Data” and select “Import Data”.
2. Navigate to where you saved your CSV data file, and select it. Once selected, the Excel “Text Import Wizard” will open and assist you in the rest of the process.
3. In the first screen you are asked to identify the “original Data Type”. Select “Delimited”, then select the row you want to start importing and click “next”.
4. In the second screen you will be asked to select the delimiters to correctly segment the data. Select “Semi Colon” and click “next”.
5. Screen three of the Wizard will ask you to fine tune the import and change the data format for any of the column’s. Make any changes you wish and click finish.

A new file will open and you should be all set.

With MSR software version V5.20 or later, you have the option to individually adjust the CSV file export format, in order to take into account country-specific delimiter settings, etc. To do this, select the “CSV” application in the MSR program overview, where you can define the CSV export settings for the MSR PC software.

Yes. Measurement data can be exported in CSV format as MATLAB or text file. Furthermore, the graphs created by the Viewer software can be saved as image files in BMP and JPG format. You will find the corresponding options in the File menu of the MSR Viewer software.

Yes, for software developers, MSR Electronics GmbH provides a command line program (CLI) for communication with the data logger on request. The programme can be executed in the background. It is compatible with Linux and Windows.

Brief description Commando Line Interface CLI for MSR Data Logger (PDF)

The MSR PC software is only for use with Microsoft Windows. However, it is possible to use the MSR PC software with Linux thanks to the Wine open source project. Instructions are available here (in German): MSR-und-Linux.pdf Please note that MSR Electronics GmbH is unable to provide support for the use of their products with Linux.

Yes. MRS data loggers are given an individual and unique serial number, which means they fulfil the requirements for individual calibration. A calibration laboratory of your choice can carry out calibration. Many MSR dealers offer this service.

Most of the MSR data logger types use a rechargeable battery. The battery is charged each time the unit is connected to a PC via a USB interface. One battery charge is sufficient to store data for approx. 6 months, depending upon the set conditions and ambient environment (ambient temperature, measurement rate, frequency with which data is read out, etc.). Other options are available should this be insufficient. Please contact us if you need more advice.

Exception: The batteries of the MSR BudgetLine data loggers are not rechargeable. Battery life approx. 1 year, battery can be replaced.

If the data logger’s circular buffer mode is deactivated and the internal memory is full, then the data logging process will be stopped. As a result, no measurements will be written to the SD card. Please activate the “Circular buffer” option under “Options during data logging” in the MSR PC software’s Setup program. Detailed information on the use and functionality of the SD card memory can be found in the SD card user guide.

When writing the basic settings on the MSR data logger, the time of the PC is transferred to the MSR data logger at the same time.